GuestDriven Raises $3M To Expand Its Hotel Guest Interaction And Rewards Platform

(Source: TechCrunch) “Most reservations come in from third-party products, and those products don’t provideCRM data points for the hotels,” explained GuestDriven CEO and …

ShoreTel, Salesforce.com team to bring phone data to CRM

(Source: ZDNet) In a nutshell, customers of both parties could look forward to the end-to-end integration of each company’s most prized product and resource: Salesforce’s CRM …

Comcast (Merger) Must Die

(Source: MediaPost Communications) Thousands upon thousands of frustrated customers used the blog as aCRM tool of last resort — and so did Comcast, which was reduced to employing a site …

Tech Mahindra and CRMnext announce Global CRM implementation solutions partnership

(Source: InformationWeek India) Tech Mahindra, a specialist provider of connected solutions to the connected world and an enabler of future digital enterprises and Acidaes Solutions Pvt. Ltd., …

Distribution Watch: Ingram Micro, Synnex, D&H Distributing

(Source: The VAR Guy) Synnex: The top line distributor announced the completion of the initial close of the acquisition of IBM’s customer relationship management(CRM) business on …