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Integrated Solutions For Retailers Magazine
Integrated Solutions For Retailers is written for decision makers who select new technologies for vertical segments in all retail markets. While our competitors’ circulation includes retailers with job functions outside of technology, the circulation of Integrated Solutions For Retailers is comprised solely of readers with buying power for technology products such as: retail enterprise software, […]
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Government Technology’s Public CIO Magazine
Government Technology’s Public CIO delivers thought-provoking editorial insight on the unique management, technology and leadership challenges facing C-level executives across the entire public sector enterprise. Government Technology’s Public CIO’s exquisite design and award-winning editorial are unmatched in the industry.
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Government Technology Magazine
For over 18 years, government IT executives have relied on Government Technology as a trusted source for current news, innovative trends, and best practices on how others have successfully leveraged technology in advancing the digital future of their agencies and departments.
Multichannel Customer Service: Best Practices for Building Retail Loyalty
The rise of the internet has meant big changes for customer service. No longer reliant on talking with a call center agent to resolve a problem, check the status of an order or get advice on choosing the right product, consumers today have an array of digital customer service tools at their disposal, the newest […]
Improving Engagement with Multi-Channel Service
Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just open up their service infrastructures to accommodate new channels, but also empower their teams to deliver an effective and consistent experience regardless of the channel selected by the customer. This document will highlight the key […]