Historically, customer experience (CX) has been a responsibility of the marketing team to improve sales, service, and commerce. However, retail teams now recognize that a superior CX requires collaboration across all departments towards a common goal of customer obsession. This involves leveraging advanced technology and data, as well as having a knowledgeable gatekeeper with a […]
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Increasing business growth and improving customer service are among the top goals for most businesses today. However, few businesses realize the link between that coveted growth and service excellence. Rather than dedicating valuable resources to tackling these imperatives independently, your business can maximize business growth by focusing teams across your business on customer service. Don’t […]
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Our study focused on mature firms and customer-obsessed organizations, highlighting their strategic approaches to leveraging omnichannel strategies for sustainable growth. Here are a couple takeaways:• Personalization emerges as a key driver of successful customer communications, with a strong emphasis on tailored experiences.• While third-party channels remain popular, there is an opportunity to leverage first-party data […]
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This planning guide is designed to help you improve security in today’s changing enterprise environment. With hardware-enhanced security in place, you can gain layered protection for every perimeter of your business, including: • Network – Use powerful authentication technologies to provide network access only to known, trusted users. • Platform(s) – Deploy added protection that […]
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Intel IT created a mobile application development framework—a set of specific capabilities, tools, and resources that together enable mobile applications to be successfully planned, developed, and delivered into production. This framework augments Intel’s existing approach to IT projects and standards to fully support the development of mobile applications.
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This paper describes how cloud and big data technologies are converging to offer a cost-effective delivery model for cloud-based big data analytics. It also includes: • How cloud computing is an enabler for advanced analytics with big data • How IT can assume leadership for cloud-based big data analytics in the enterprise by becoming a […]
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Intel IT is proactively gathering data about Ultrabook™ devices and how they fit into the enterprise, in anticipation of a wave of new devices and form factors, and the associated expectations from employees who want to buy and use these devices at work. Our evaluation shows that enterprise Ultrabook™ devices include features that strongly support […]
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However, as with cloud computing, the management layer is still an issue that … very siloed approach of separate servers, storage, and networks,” he added.
Read → Those challenges include being able to leverage the capabilities of cloud computing. Through the new server platform, organizations will be able to host Linux, …
Read → This week we were on hand for Intel’s “Rearchitecting the Datacenter” event, which offered a glimpse into how the company imagines its future path along both …
Read → Intel unveiled the hardware, called the Solid-State Drive DC S3500 Series, at the Cloud ComputingExpo June 10-13 in New York. The drives will range in …
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Leading chip maker Intel is in the process of developing a voice-embedded software in local Indian languages for those who are not familiar with the English …
Read → Nokia Siemens and Intel will work on developing software vendor relationships and application service providers and look at ways of making money for network …
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