Latest Articles

Prioritize Video Production Speed, Cost, and Security

Balance your administrative requirements while supporting creative production needs with a secure, scalable platform. Read Support Your Team’s Video Content Velocity, Security, and Scale with Frame.io to learn more. In this solution brief, you’ll discover how Frame.io’s video collaboration platform helps production teams:• Communicate efficiently throughout a project’s lifecycle• Maintain security and access controls• Work […]

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The Right Video Tools Improve Business Impact

Video is a powerful medium for businesses to reach consumers, but scaling production to meet demand can be difficult using traditional technology and workflows. With cloud-based collaboration tools, video teams can get more work done faster, without sacrificing creativity. Read Accelerate Video Production to Drive Business Impact with Frame.io to learn how:• Cloud-based collaboration can […]

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AI in Retail: Transform CX Into Your Competitive Edge

Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational […]

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State of Financial Services CX 2023

Over the past few years, the financial services world has undergone rapid transformation. People are dealing with high inflation, rising interest rates, and uncertainty in the market. That makes personalization and engagement even more important than ever for financial services companies. Customers need to feel confident that they’re well taken care of. From bricks to […]

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Zendesk ROI Case Study: Lush

Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned for its commitment to cruelty-free, fair-trade practices. Ethics is woven into the company ethos, so it’s no surprise […]

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