Our study focused on mature firms and customer-obsessed organizations, highlighting their strategic approaches to leveraging omnichannel strategies for sustainable growth. Here are a couple takeaways:• Personalization emerges as a key driver of successful customer communications, with a strong emphasis on tailored experiences.• While third-party channels remain popular, there is an opportunity to leverage first-party data […]
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Historically, customer experience (CX) has been a responsibility of the marketing team to improve sales, service, and commerce. However, retail teams now recognize that a superior CX requires collaboration across all departments towards a common goal of customer obsession. This involves leveraging advanced technology and data, as well as having a knowledgeable gatekeeper with a […]
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Increasing business growth and improving customer service are among the top goals for most businesses today. However, few businesses realize the link between that coveted growth and service excellence. Rather than dedicating valuable resources to tackling these imperatives independently, your business can maximize business growth by focusing teams across your business on customer service. Don’t […]
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Do you struggle with managing storage growth? Managing unstructured data is a huge problem for organizations right now and many are looking for solutions to help them manage. Read on to learn how HP StoreEasy Storage adapts to your organizational needs. Regardless of the size of your organization, HP StoreEasy Storage enables you to control […]
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This report documents the results of ESG Lab’s hands-on testing and validation of the HP 3PAR StoreServ 7000 storage array, with a focus on autonomic simplicity, efficient unified storage, application performance, and resilience for mid-range enterprises. Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. […]
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How Blade Centers Impact Data Center Management and Agility. This paper examines enterprise adoption of blade servers in the US, UK and China; the benefits of blade server use; and the connection between enterprise data center management and agility goals and blade server use. It reveals that blade servers are highly associated with core infrastructure […]
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Most customers demand an efficient, reliable data growth management backup system environment while keeping costs under control. HP provides a variety of reliable data protection storage solutions that address such requirements. This paper explains how StoreOnce Backup systems offer high performance and reliability while addressing data growth through HP StoreOnce data deduplication technology for small […]
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Servers So Intelligent, They Redefine the Service Experience. HP has developed new online and enhanced remote service technologies designed to capitalize on the embedded HP ProLiant Gen8 management and monitoring capabilities. The most notable of these offerings — HP Insight Online — is the industry’s first comprehensive, cloud-based management and support solution with a personalized […]
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Intelligent Management and Greater Efficiency Throughout the Lifecycle The new HP ProLiant Gen8 server features capabilities that speed and simplify three critical phases of the server lifecycle: configuration and provisioning, daily operational health monitoring and ongoing updates and maintenance. Download this short paper to learn more. Intel, the Intel Logo and Intel® Xeon® Processor inside […]
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Finding the right storage solution is a lengthy and difficult task. This guide is aimed at system and storage administrators of all levels. HP 3PAR StoreServ storage is one of the most advanced storage platforms. It allows you to accelerate new application deployment, support server virtualization, the cloud, ITaaS, or whatever else your future may […]
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As the amount of information we generate grows, and as our relationship with information grows more complex, the race to innovate new products and services to help us harness information, manage it, and tap into it more easily intensifies. This paper discusses the continuing development of HP’s strategy for delivering Converged Storage that improves the […]
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Deduplication is one of the fastest growing segments in storage. Accordingly, every vendor is telling their version of the deduplication story. With emerging technologies, it is difficult for IT managers to determine what the true IT benefits vs. marketing spin are. This brief document discusses several key areas of deduplication and uncovers six NetApp “challenges” […]
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Client virtualization is an important IT strategy aimed at improving employee productivity by supporting mobility and bring your own device (BYOD) initiatives while assuring application and data security. At the same time it has the ability to improve efficiency and reduce IT infrastructure management costs. On the surface the benefits of client virtualization are very […]
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