Increasing business growth and improving customer service are among the top goals for most businesses today. However, few businesses realize the link between that coveted growth and service excellence. Rather than dedicating valuable resources to tackling these imperatives independently, your business can maximize business growth by focusing teams across your business on customer service. Don’t […]
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Our study focused on mature firms and customer-obsessed organizations, highlighting their strategic approaches to leveraging omnichannel strategies for sustainable growth. Here are a couple takeaways:• Personalization emerges as a key driver of successful customer communications, with a strong emphasis on tailored experiences.• While third-party channels remain popular, there is an opportunity to leverage first-party data […]
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Historically, customer experience (CX) has been a responsibility of the marketing team to improve sales, service, and commerce. However, retail teams now recognize that a superior CX requires collaboration across all departments towards a common goal of customer obsession. This involves leveraging advanced technology and data, as well as having a knowledgeable gatekeeper with a […]
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Many organizations are seeing the need to transform their IT infrastructure through cloud computing to overcome new business challenges and the need to access data and applications from anywhere at any time. The cloud offers a flexible and scalable environment by utilizing virtualization for end users to access data and applications on demand.
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Most financial services organizations (FSOs) are utilizing private clouds to become better overall businesses and to meet their biggest need – quickly and easily serving the customer. Private clouds may be hosted by a third party or built on premise to transition a physical IT environment to a virtual one. Access this white paper to […]
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Built from years of experience, HP’s approach to storage transformation follows a model that leverages a range of consolidation and virtualization solutions and delivery models to improve upon distributed storage limitations. Think beyond a unified SAN storage, server and storage tiering to compatible block storage environments-where a single management interface for both block and scale-out […]
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With the introduction of cloud computing, the IT industry has a new path for applying Shared Services business models to better utilize a company’s financial and operational resources. At the same time, it creates the need to understand how these new business models can be integrated with existing IT organizations and business, and understanding that […]
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HP 3PAR Peer Motion Software – Tier 1, federated storage engineered in support of private and public cloud delivery of storage services. See test results demonstrating server configuration and storage provisioning in less than 20 minutes. Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.
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Everyone wants to move their IT toward a more flexible, efficient future state. This has driven recent years’ data center modernization projects. Organizations are modularizing with blade servers, consolidating workloads onto virtualized environments, moving to scale-out storage, and adopting service-oriented management and delivery strategies—all part of forward-looking IT convergence and evolution.
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It’s a fact of life: cloud computing is shot. And when it comes to the use of cloud services, business today is actually outpacing IT. Business users have been quick to recognize the cloud’s advantages in speeding innovation, accelerating business process and reducing time to revenue. They’re clamoring for greater cloud access and in some […]
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Everyone wants to move their IT toward a more flexible, efficient future state. This has driven recent years’ datacenter modernization projects. Organizations are modularizing with blade servers, consolidating workloads onto virtualized environments, moving to scale-out storage, and adopting service-oriented management and delivery strategies—all part of forward-looking IT convergence and evolution. Many now look
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In order to survive in today’s “instant gratification” world, even the largest organization needs to respond quickly to a challenging and capricious marketplace, while at the same time delivering value to its customers. Because of its potential for improving agility, cutting costs, and reacting rapidly to change, cloud computing is being eagerly embraced by enterprises […]
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This ESG Lab review documents hands-on testing of HP 3PAR Peer Motion Software’s distributed volume management with a focus on federated workload balancing, asset management, and thin provisioning. Intel and the Intel logo are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.
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